Our customers’ satisfaction means everything to us and we work hard to achieve it every day.  Paragon Group USA makes it our priority to always stand by our products and most importantly our customers. Should you ever have any questions, concerns or need assistance, a customer service agent is always here to help you Monday-Friday, 9AM-5PM EST.

 

Paragon Group USA

100-C West Forest Ave

Englewood, NJ 07631

 

Toll Free Number:  1-844-746-6688

Email: info@bdwaterheaters.com

Monday – Friday, 9AM-5:30PM EST

 

 

 

DO NOT return any product to Paragon Group USA LLC under warranty without speaking to our customer service department and receiving written authorization and instructions from a customer service agent.

 

Please be sure to have the proof of purchase/receipt, model number, and serial number ready at the time of your call.